Everything should be made as simple as possible, but not one bit simpler. ~ attributed to Albert Einstein.

Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else. ~ Tom Peters

Most people spend more time and energy going around problems than in trying to solve them ~ Henry Ford

Failure is the opportunity to begin again, more intelligently.~ Henry Ford again

Efficiency is doing better what is already being done ~ Peter Drucker

We are what we repeatedly do. Excellence, then, is not an act, but a habit ~ Aristotle

Efficiency is intelligent laziness ~ anonymous

There is nothing quite so useless as doing with great efficiency something that should not be done at all. ~ Drucker again

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures ~ Tom Peters

There's always room for improvement, you know -- it's the biggest room in the house. ~ Louise Heath Leber

Excellent firms don't believe in excellence -- only in constant improvement and constant change. ~ Tom Peters

If you do not know how to ask the right question, you discover nothing. ~ W.E. Deming

Whenever there is fear, you will get wrong figures. ~ W.E Deming (again)

If you don't know where you are going, any road will get you there. ~ Lewis Carroll.

If you're not making mistakes, then you're not doing anything. I'm positive that a doer makes mistakes. ~ John Wooden

If you talk about change but don’t change the reward and recognition system, nothing changes. ~ Paul Allaire (past CEO, Xerox Corp)

A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system. ~ Edward Deming.

Garbage in, garbage out. ~ anonymous IT saying

Quality improvement: part of quality management focused on increasing the ability to fulfill quality requirements ~ ISO 9000 (2005) definition

Continual improvement: recurring activity to increase the ability to fulfill quality requirements ~ from ISO 9000 (2005)Vocabulary

I like the dreams of the future better than the history of the past. ~Thomas Jefferson

There's only one corner of the universe you can be certain of improving, and that's your own self. ~ Aldous Huxley

The business schools reward difficult complex behavior more than simple behavior, but simple behavior is more effective. ~ Warren Buffett

Survival is optional. No one has to change. ~W.E. Deming